Privacy Policy

Privacy Policy

Bhaskaram IT is committed to protecting the privacy and security of our customers’ personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IT services, IT infrastructure solutions, and data recovery services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details.

  • Technical Information: Device information, system logs, and usage data related to our IT services.

  • Data Recovery Information: Storage devices (hard drives, SSDs, servers, etc.), recovered data, and any related metadata provided for recovery purposes.

2. How We Use Your Information

We use the collected information to:

  • Provide IT services and solutions.

  • Perform data recovery, repair, and maintenance tasks.

  • Communicate updates, service progress, or support information.

  • Improve our services and ensure quality delivery.

  • Comply with legal and regulatory requirements.

3. Data Protection & Security

We follow industry best practices and security standards to safeguard customer data. This includes:

  • Confidential Handling: All customer data and devices are treated with strict confidentiality.

  • Secure Facilities: Data recovery labs and IT systems are secured with restricted access.

  • Encryption: Sensitive data is protected using strong encryption during transfer and storage.

  • Limited Access: Only authorized engineers/technicians directly involved in service are allowed access to customer data.

  • Data Retention: Customer data recovered during the service is securely deleted from our systems after 45 days of service completion unless otherwise requested.

4. Sharing of Information

We do not sell, trade, or rent customer data to third parties. Information may only be shared:

  • With your explicit consent.

  • With trusted service providers/partners assisting us in delivering services (bound by confidentiality agreements).

  • To comply with legal obligations or government requests.

5. Customer Rights

You have the right to:

  • Request details of the data we hold about you.

  • Ask for corrections or updates to your personal data.

  • Request deletion of your data (subject to legal and contractual obligations).

  • Withdraw consent for processing your data. 

6. Data Recovery Specific Terms

  • We understand the sensitive nature of data submitted for recovery.

  • All devices and data are handled under strict non-disclosure practices.

  • Recovered data is delivered securely to the customer, and any copies retained by us are erased after successful delivery.

  • Customers may request a Non-Disclosure Agreement (NDA) for additional assurance.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

8. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us: support@bhaskaram.in